Data Deletion Instructions

Last updated: 4 August 2026

You can ask us to delete personal data we hold about you at any time, free of charge. This page explains how.

How to request deletion

1. Email us

   Send a request to [email protected] with the subject line "Data deletion request".

2. Tell us what to find

   Include the email address, business name or account identifier the data is associated with, so we can locate it accurately.

3. We confirm and delete

   We acknowledge within 5 working days and complete deletion within 30 days, then confirm in writing once it is done.

What gets deleted

• Enquiry correspondence and any contact details held about you.
• Access credentials and platform identifiers connected to your account.
• Campaign reporting records we hold that identify you.

What we may need to keep

We may retain a limited amount of data where the law requires it, for example invoices and accounting records needed for tax purposes. We will tell you if this applies and explain what is being kept and why.

If we hold your data for a client

Where we process advertising data on behalf of a client advertiser, that client controls the data. We will pass your request to them without delay and assist them in fulfilling it.

Advertising platform data

Data held by an advertising platform in its own systems is controlled by that platform. To remove data held there, use that platform's own settings or contact them directly. Deleting data with us does not delete data held independently by a platform.

Contact

Anisima Nexus LLC — [email protected]